Kurla Supermarket
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Terms and Conditions
This document is published in accordance with the provisions of Rule 3(1) of the Information
Technology (Intermediaries guidelines) Rules, 2011 which require the publishing of the rules and
regulations governing the use and access of www.delphicart.com.
1. INTRODUCTION
1.1 These terms and conditions ("Terms and Conditions") and all applicable Policies (as
defined below)which are herein incorporated by way of reference govern your rights and obligations
as a User(defined below) of the DELPHICART.COM.online Platform(defined below) while accessing
and using the DELPHICART.COM.online Platform and/or availing the Services (defined below)
and/or Indirect Services (defined below), a company incorporated under the provisions of the
(Indian) Companies Act, 2008, having its registered office at No1, Parameswaran Nagar 2
nd
Street
Sholinganallur Chennai 600 119, ("DELPHICART.COM") and through the web
(www.delphicart.com.online) or any other portal/subdomain as may be launched from time to time
including mobile and web applications and voice integration.) ("DELPHICART.COM Platform") to
Users from time to time. Any reference to "you" or "User" or "User" in these Terms and Conditions,
means you, the User of the DELPHICART.COM Platform, buying or selling the Products (below)
and/or availing any of the Services and/or Indirect Services available on the DELPHICART.COM
Platform.
1.2 As a User, your access to and use of the DELPHICART.COM.Online Platform are always
conditional upon your acceptance of and continuous compliance with these Terms and Conditions.
By accessing, browsing and/or using the DELPHICART.COM.Online Platform and/or availing any of
the Services and/or Indirect Services, you agree to be bound by these Terms and Conditions and all
rules, guidelines, policies, terms and conditions applicable to the DELPHICART.COM.Online
Platform and/or Services and/or Indirect Services being provided by DELPHICART.COM.Online
("Policies"), as may be modified by DELPHICART.COM.Online from time to time, which shall be
deemed to be incorporated in these Terms and Conditions by reference, unconditionally and at all
times. DELPHICART.COM.Online shall have the sole right to change, modify, add or remove these
Terms and Conditions or any of its Policies relating to the provisions of Services and/or Indirect
Services on the DELPHICART.COM.Online Platform, at any time without any prior written notice or
intimation. It is hereby clarified that each User shall be responsible for reviewing the Terms and
Conditions and Policies on the DELPHICART.COM.Online Platform periodically and keep updated.
2. User Eligibility
2.1 The Services and the Indirect Services on the DELPHICART.COM.Online Platform are
only available to persons who are competent to enter legally binding contracts under the Indian
Contract Act, 1872. Any person who shall be considered as incompetent to contract as per the
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provisions of the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., are not
eligible to use the DELPHICART.COM.Online Platform ("User"). Any person using the Services
and/or the Indirect Services on behalf of a proprietor/ partnership/ firm/ company, represents and
warrants that it is duly authorized to accept the Terms and Conditions and the Policies by the User
and that such person has the authority to bind the User to these Terms and Conditions and the
Policies.
3. Services
3.1 DELPHICART.COM.Online Platform
DELPHICART.COM.Online Platform is a platform provided by DELPHICART.COM to its Users to list
their Products on the DELPHICART.COM.Online Platform and to buy the Products listed on the
DELPHICART.COM.Online Platform by various Users registered with DELPHICART.COM.Online. It
is hereby clarified that DELPHICART.COM.Online is not a party to any transaction between the
Users (being a User buying a Product and being a User selling its Products) of the
DELPHICART.COM.Online Platform and shall not be responsible in any manner whatsoever for any
representations made by a User on the DELPHICART.COM.Online Platform.
3.2 Listing on the DELPHICART.COM.Online Platform
3.2.1 DELPHICART.COM.Online provides the Users with the DELPHICART.COM.Online
Platform to display and showcase merchandise/tangible products manufactured and/or distributed by
the Users and intangible products such as digital content through various media including but not
limited to audio content, video content, games, etc., distributed by third parties ("Products") and for
sale and purchase by other Users ordering and buying the Products on the
DELPHICART.COM.Online Platform. DELPHICART.COM.Online shall also provide such other
services as may be included and modified by DELPHICART.COM.Online from time to time.
DELPHICART.COM.Online may charge the User selling the Products, for the Services and/or the
Indirect Services rendered from time to time. The fees payable by the User selling the Products, may
include, listing fees, evaluation fees, commission on the Product sold, transaction processing fees,
integration fees, any other fees as may be levied from time to time in relation to the Services and/or
Indirect Services availed by such User. The Services and Indirect Services are governed by these
Terms and Conditions and all applicable Policies of the DELPHICART.COM.Online Platform, as may
be amended from time to time and shall be deemed to be incorporated in these Terms and
Conditions by way of reference. Unless expressly stated otherwise, any new features that augment
or enhance the current Services and/or Indirect Services shall be subject to these Terms and
Conditions.
3.2.1 Local Listing and National Listing
The Users selling the Products (excluding intangible Products) can list the Products for sale in
the local areas as specified by DELPHICART.COM.Online from time to time and for national listing,
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subject to such User paying the appropriate Seller TopUp Amount (as defined below) and meeting
the following eligibility criteria:
(i) Local listing: The User should be a retailer, trader or wholesaler selling the Products in the
local areas specified by DELPHICART.COM.Online and shall provide the Products to the
DELPHICART.COM.Online logistic partner within the timelines specified by
DELPHICART.COM.Online from time to time, to ensure that the Products are delivered to a User
buying the Products, on the next day of such order being placed;
(ii) National listing: The User should be a manufacturer, importer or brand owner of the
Products.
3.3 Delivery of Products
3.3.1 DELPHICART.COM.Online shall undertake delivery of the Products (excluding intangible
Products) ordered by a User buying the Products on the DELPHICART.COM.Online Platform either
directly or indirectly through its logistic partners ("DELPHICART.COM Distribution Network").
DELPHICART.COM.Online shall through the DELPHICART.COM Distribution Network, pick-up the
Products from the User selling the Products (excluding intangible Products) and deliver such
Products (excluding intangible Products) to the User buying the Products (excluding intangible
Products) in accordance with delivery and shipping policy of the DELPHICART.COM.Online Platform
provided under Section 8 herein below.
3.3.2 In case of intangible Products such digital content, the User buying the Product shall view
and/or download the Product from the DELPHICART.COM.Online Platform or such third party web
platform that the User may be directed to through the DELPHICART.COM.Online Platform. Once the
User buying the Product views and/or downloads such intangible Product, the delivery of the Product
for the purposes of these Terms and Conditions shall stand completed.
3.4 Indirect Services
3.4.1 In addition to providing a platform to the Users for listing the Products on the
DELPHICART.COM.Online Platform, DELPHICART.COM.Online shall from time to time provide
additional services including setting up web platforms or e-commerce platforms for Users to directly
display and showcase its Products, create advertising space wherein Users can advertise their
Products ("Indirect Services"). The list of Indirect Services may be amended and modified by
DELPHICART.COM.Online from time to time at its sole discretion and option. The User hereby
agrees and undertakes that such Indirect Services may be offered by DELPHICART.COM.Online
from time to time at such additional charge as may be intimated to the User availing the Indirect
Services from time to time.
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3.4.2 As part of the Indirect Services, DELPHICART.COM.Online may either directly or through
third party service providers offer Indirect Services which shall include setting up independent web
platforms or e-commerce platforms, integration on Facebook page for Users, providing
advertisement space for increasing the visibility of a User on the DELPHICART.COM.Online
Platform, third party web platforms, newspapers, radio and such other medium and other financial
consultancy and lesioning services as may be intimated and offered by DELPHICART.COM.Online
from time to time as part of its Indirect Services. In order to avail these Indirect Services, the User
shall be required to provide certain additional information or signing up fees and/or service fee as
may be required by DELPHICART.COM.Online from time to time. DELPHICART.COM.Online shall
have the absolute right to use this information, including providing such information to a third-party
service provider engaged by DELPHICART.COM.Online for providing the Indirect Services. It is
hereby clarified that for the Indirect Services availed by an User which is to be provided by third
party service providers, the User shall in addition to these Terms and Conditions and Policies will
also be governed by the terms and conditions as may be agreed upon between
DELPHICART.COM.Online and the third party service provider, and the User availing such
additional services through DELPHICART.COM.Online shall at all times be bound by the terms and
conditions agreed between DELPHICART.COM.Online and the third party, and in this regard the
User authorizes DELPHICART.COM.Online to accept such additional terms and conditions of a third
party service provider on its behalf. DELPHICART.COM.Online makes no representations and
warranties as to the safety of the information transmitted to any third party providing the
aforementioned Indirect Services and DELPHICART.COM.Online shall not in any manner be liable
either to the User or to the third party in this regard.
3.5 Payment gateway services and delivery of Products
3.5.1 In the event the Products (excluding intangible Products) listed by a User on the
DELPHICART.COM.Online Platform are directly purchased from such User, then upon receipt of a
prior written request from such User selling the Product, DELPHICART.COM.Online may at its
discretion facilitate/arrange associated services for such User including, payment gateway services
for the payment and logistical support for pickup and delivery of the Products in relation to a sale
solicited through the DELPHICART.COM.Online Platform, which shall be governed by these Terms
and Conditions and a fee, as intimated by DELPHICART.COM.Online from time to time, shall be
payable by the User being the seller to DELPHICART.COM.Online as per the Terms and Conditions
and the Policies.
3.6 The aforementioned Services and Indirect Services are governed by these Terms and
Conditions and applicable Policies of the DELPHICART.COM.Online Platform, as may be amended
from time to time and as will be incorporated in these Terms and Conditions and the Policies by
reference. Unless expressly stated otherwise, any new features that augment or enhance the current
Services shall be subject to these Terms and Conditions.
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4. Terms of Use
4.1 Use of the DELPHICART.COM.Online Platform
4.1.1 It is hereby clarified that all Products listed by the Users and/or a third Party and the content
advertised are provided by the Users registered with the DELPHICART.COM.Online Platform and/or
a third party and are third party user generated content. The User agrees and acknowledges that it
has had the opportunity to independently investigate, analyze and construe the business opportunity
being offered under these Terms and Conditions.
4.1.2 The User, selling its Products, shall at its own, provide all relevant material and price
information/deals and offers related to the Products to DELPHICART.COM.Online for including the
said information and details on the DELPHICART.COM.Online Platform. All such information shall
be provided to DELPHICART.COM.Online at least 5 days in advance of listing the Products on the
DELPHICART.COM.Online Platform and shall be in the manner prescribed by
DELPHICART.COM.Online from time to time.
4.1.3 The User, selling the Products, shall duly comply with all requirements specified in these
Terms and Conditions and all other applicable Policies of the DELPHICART.COM.Online Platform
as may be amended from time to time by DELPHICART.COM.Online
4.1.4 The User, selling the Products, shall not offer out-of-stock or expired Products for sale and
shall be solely liable for quality, quantity, efficiency and the User's ability of selling the Products.
DELPHICART.COM.Online shall not be responsible for the quality, quantity, stability, or other
specifications of the Products offered to be sold and purchased on the DELPHICART.COM.Online
Platform. DELPHICART.COM.Online shall not be responsible for any errors or omissions in relation
to the Products.
4.1.5 The User, selling its Products, shall be solely responsible for accuracy of all information
and/or validity of the prices and any other charges and/or other information relating to the Products
offered on the DELPHICART.COM.Online Platform. The rates provided to
DELPHICART.COM.Online for display on DELPHICART.COM.Online Platform shall always include
all applicable taxes, Fees, charges and any other payments due to any other parties by the User.
The User selling its Products on the DELPHICART.COM.Online Platform agrees that it shall keep
DELPHICART.COM.Online indemnified as per Section 9 of these Terms and Conditions.
4. 1.6 The User, selling a Product, confirms and undertakes ownership of the Products and
confirms that it shall at all times have marketable and legal ownership and title in respect of all
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Products offered on the DELPHICART.COM.Online Platform and shall pass on marketable and legal
ownership and title to User buying the Product upon completion of Transaction.
4.1.7 A User, selling the Products, shall inform DELPHICART.COM.Online of the terms of sale of
its Products and conform to the return and refund policy as specified in Section 9 of these Terms
and Conditions and the Delivery and Shipment Policy displayed on the DELPHICART.COM.Online
Platform offered by DELPHICART.COM.Online for completing Transactions.
4.1.8 A User selling the Products on the DELPHICART.COM.Online Platform shall comply with all
applicable laws and regulations in offering the Products and shall ensure that all requisite approvals,
licenses and registrations as required under applicable laws and regulations are kept in full force and
effect to enable such User to offer the Products for sale through the DELPHICART.COM.Online
Platform and will not do or permit anything to be done which might cause or otherwise result in a
breach of these Terms and Conditions and Policies or cause any detriment to the Transactions
herein envisaged.
4. 1.9 All complaints relating to the Products purchased from the DELPHICART.COM.Online
Platform shall be routed through the User complaint/redressal mechanism provided on the
DELPHICART.COM.Online Platform. The User being the seller shall be responsible to resolve any
complaints regarding the Product that may be raised by User being the buyer and other complaints
to the satisfaction of the User being the buyer. DELPHICART.COM.Online shall only be the
facilitating link between the User buying the Products and the User selling the Product for any
complaints in relation to the Products sold. The User selling its Products agrees and confirms that all
customer complaints, Product complaints and Transaction failure complaints shall solely be to its
account and it shall undertake all necessary steps as may be required as per the
complaint/redressal mechanism of DELPHICART.COM.Online to resolve the complaints at its own
initiative and cost. Further, such User acknowledges that DELPHICART.COM.Online shall not in any
way be responsible for ensuring resolution of the complaints and DELPHICART.COM.Online shall
not in any manner either directly or indirectly be liable for any claims made by an User in relation to
the Products provided on/ through the DELPHICART.COM.Online Platform.
4. 1.10 The User does hereby specifically agree that it shall, at all times, comply with the
requirements of the Information Technology Act, 2000 ("IT Act") as also rules, regulations,
guidelines, byelaws and notifications made thereunder, [while assessing or feeding any
information/data into the computers, computer systems or computer network of DELPHICART.COM.
The User does further unequivocally declare that in case of any violation of any provisions of the IT
Act and/or rules, regulations, guidelines, byelaws and notifications made thereunder, the User shall
be solely responsible, at its sole cost and expenses for all acts, deeds and things and that the User
alone shall be liable for civil and criminal liability there under or under any other law for the time
being in force.
4. 1.11 The User shall keep confidential, all information it receives by transacting on the
DELPHICART.COM.Online Platform. Breach of this Section and terms of the Privacy Policy
displayed on the DELPHICART.COM.Online Platform by a User will be considered a material breach
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and result in immediate discontinuation of the Services and/or Indirect Services by
DELPHICART.COM.Online to such User. Breach of confidentiality provisions by a User shall cause
immediate termination and appropriate legal action being initiated against such User by
DELPHICART.COM.Online
4. 1.12 The User acknowledges that it shall take all precautions as may be directed by
DELPHICART.COM.Online to ensure that there is no breach of security and integrity of the
DELPHICART.COM.Online Platform. DELPHICART.COM.Online shall not be responsible for any
loss incurred by a User for a failed / incomplete Transaction on the DELPHICART.COM.Online
Platform.
4. 1.13 The User acknowledges that DELPHICART.COM.Online has no connection or interest
whatsoever in the business of the User and/or third party selling the Products on the
DELPHICART.COM.Online Platform or the Products marketed by such Users and/or third party and
DELPHICART.COM.Online does not in any manner take part in the business of the User and/or third
party, directly or indirectly and is not responsible for the Products provided by the User and/or third
party. A User buying a Product hereby acknowledges that before placing an order for a Product the
User being the buyer has performed a diligence and background check of the User and/or third party
selling the Product and is entering into the Transaction being aware of the Terms and Conditions.
The User further acknowledges that Services and Indirect Services being provided by
DELPHICART.COM.Online is being provided by it as an independent contractor, and
DELPHICART.COM.Online is in no manner acting as an agent of either the User or of the third
party.
4. 1.14 The User acknowledges that the DELPHICART.COM.Online Platform shall provide
information pertaining to other Users and/or third party availing the Services and/or Indirect Services
and information pertaining to DELPHICART.COM.Online. The User hereby agrees that it shall not
copy, modify, distribute or misuse any information provided on the DELPHICART.COM.Online
Platform for its personal use or gain. The User acknowledges that DELPHICART.COM.Online is the
sole and rightful owner of the Intellectual Property and the User agrees not to register, use or file in
its own name or in the name of any other person or company any trademarks same or similar or
resembling in any manner the Intellectual Property and not to associate the Intellectual Property with
its own business, except for the purpose as specified in these Terms and Conditions. "Intellectual
Property" shall mean any and all property in any name, signature, word, letter, numeral or any
combination thereof, Trademark, brand name, service mark, trade name, design, logo, know-how,
trade secrets whether registered or not, belonging to DELPHICART.COM.Online
The User further acknowledges that DELPHICART.COM.Online may collect, transfer, store and use
the information provided by such User on the DELPHICART.COM.Online Platform for the purpose of
providing the Services and the Indirect Services.
4.1.15 The User acknowledges that DELPHICART.COM.Online liability with respect to the
Services and Indirect Services shall be limited and shall be as per these Terms and Conditions.
DELPHICART.COM.Online reserves the right, in its sole discretion and without assigning any
reason, to exclude certain Products offered by a User from being displayed for sale on the
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DELPHICART.COM.Online Platform, wherein such Products are deemed unfit or unsuitable by
DELPHICART.COM.Online at its sole discretion.
4. 1.16 The User agrees and confirms that the sole and exclusive responsibility and obligation of
DELPHICART.COM.Online is to ensure that the Services and Indirect Services are being provided in
compliance of all applicable laws, rules and regulations.
4. 1.17 The User acknowledges that the services to the DELPHICART.COM.Online Platform may
be interrupted while browsing, transacting, using or uploading information on the
DELPHICART.COM.Online Platform. The User further agrees that DELPHICART.COM.Online
reserves the right to suspend the Services and/or Indirect Services, forthwith without assigning any
reason whatsoever, at the sole discretion of DELPHICART.COM.Online
4.1.18 The User agrees that, if it does not agree to the applicability of any of the Terms and
Conditions and the Policies contained herein or other Policies on the DELPHICART.COM.Online
Platform, then the only remedy a User shall have will be to not use the Services and discontinue
using its account on the DELPHICART.COM.Online Platform. However till such time that the User
uses the DELPHICART.COM.Online Platform and avails the Services and/or the Indirect Services it
shall be deemed that the User agrees to and shall continue to adhere and abide by the Terms and
Conditions and the Policies.
4. 1.19 The User agrees and confirms that the payment gateway and logistic support services are
being provided by DELPHICART.COM.Online on a best-efforts basis with all efforts to keep these
valid and subsisting. DELPHICART.COM.Online shall not in any manner be liable to a User for
failure or delay in providing these Indirect services.
4.1.20 A User will be required to provide a valid phone number in order to avail the Services and/or
Indirect Services provided by DELPHICART.COM.Online including and not limited to placing orders
for buying the Products. By registering their phone number with DELPHICART.COM.Online, the
User consents to be contacted by DELPHICART.COM.Online via phone calls and/or SMS
notifications, in case of any order or shipment or delivery related updates.
4.1.21 The User undertakes and agrees not to host, display, upload, modify, publish, transmit,
update or share any information that:
(i) belongs to another person and to which a User does not have any right to;
(ii) is grossly harmful, harassing, derogatory, slanderous, blasphemous, defamatory,
obscene, pornographic, pedophilic, libelous, threatening, invasive of another's privacy, hateful, or
racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling,
or abusive in any nature or any information that advocates violence against any individual or group
or is otherwise unlawful in any manner whatever;
(iii) harms minors in any way
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(iv) infringes any patent, trade secret, trademark, copyright or other proprietary rights or
rights of publicity or privacy of any third-party;
(v) violates any law for the time being in force;
(vi) deceives or misleads the addressee about the origin of such messages or
communicates any information which is grossly offensive or menacing in nature;
(vii) impersonates another person or includes identity documents and/or personal
information including financial details;
(viii) contains software viruses or any other computer code, files or programs designed to
interrupt, destroy or limit the functionality of any computer resource or transmits, through any
medium, computer viruses of any kind including Trojan horses, worms, time bombs, cancel bots,
easter eggs or any other computer program which facilitates hacking of computer system with the
intent of damaging or interfering with any computer system or computer network or intercepts any
system, information or personal data;
(ix) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations
with foreign states, or public order or causes incitement to the commission of any cognizable offence
or prevents investigation of any offence or is insulting any other nation;
(x) relates to prostitution or any other service in the nature thereof that purports to violate
the provisions of the Immoral Traffic (Prevention) Act, 1956 and the Indecent Representation of
Women (Prohibition) Act, 1986 and/or any prevailing reasonable standards of morality and decency;
or
(xi) any information that is fraudulent, misleading and/or misrepresenting as to the nature of
the goods and services or pertain to the sale of any illegal, counterfeit, stolen or unauthorized goods
and/or services.
4.1.22 The User, and/or third party selling the Products on the Site shall ensure, at all times, that
any of its Products which are listed on the DELPHICART.COM.Online Platform is not:
(i) alcoholic beverage, liquor, tobacco product, drug, narcotic, any psychotropic substance,
medicine, intoxicant of any nature, any substance of curative nature, any good or service which is
prohibited under any law in force including but not limited to the Drugs and Cosmetics Act, 1940, the
Narcotic Drugs and Psychotropic Substances Act, 1985, the Indian Penal Code, 1860 and the Drugs
and Magic Remedies (Objectionable Advertisements) Act, 1955;
(ii) any living or dead body of any human being and/or any part of human being preserved in
natural or artificial manner, including but not limited to blood, organ or bodily fluids;
(iii) any living or dead body of any creature and/or any part of the creature preserved in
natural or artificial manner, including but not limited to rugs, skins, specimens of any creature,
antlers, horns, hair, feathers, nails, teeth, musk, eggs, nests, any animal product which is prohibited
from being sold and/or bought under any law in force including but not limited to the Wildlife
Protection Act, 1972 or the Environment (Protection) Act, 1986;
(iv) any object and/or information including but not limited to books, artifacts, idols, scriptures
or paintings which is in relation to any religion or belief and/or is likely to involve and/or evoke, in any
manner, religious sentiments of any individual or group;
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(v) any cinematograph, video, graphic or any other material the display, use, public exhibition
and/or sale of which is prohibited under any law in force and/or includes any subject-matter which
offends the prevailing reasonable standards of morality, decency and/or propriety or is likely to be
repulsive or offensive in any manner whatsoever so as to deprave any individual's mind;
(vi) any artifact, antique or any material treated as a treasure the use, storage or collection of
which is prohibited under any law in force including the Antiquities and Art Treasures Act, 1972;
(vii) any good, object, service or material which is counterfeit, stolen, unauthorized, illegal
and/or pirated;
(viii) any good, object, service or material which is likely to infringe or pass off any third-party
intellectual property or is likely to interfere, in any manner whatsoever, with a third-party's right to
privacy and/or publicity;
(ix) is hazardous or dangerous in nature or is likely to cause harm to any person's body or
property including but not limited to hazardous chemicals, pesticides and/or any other material found
or used in fireworks, explosives and/or destructive devices;
(x) any weapon or item which is likely to inflict harm on an individual's body and/or property
including but not limited to firearms or any of its parts, ammunitions, tear gas, switchblade knives, or
any other device or item prohibited under any law in force including but not limited to the Indian Arms
Act, 1959;
(xi) a lottery ticket, sweepstakes entry, slot machine or any other device, object or service
related to gambling or a similar activity;
(xii) any item which does not conform to the prescribed standards under any law in force
including but not limited to the Food Adulteration Act, 1954;
(xiii) any item which is or has, in any part, Government symbols, emblems, items or insignia
including military badges, uniforms and any other material, symbol or item the use of which is limited
or prohibited under any law in force including but not limited to the Emblems and Names (Prevention
of Improper Use) Act, 1950 and the Flag Code of India, 2002;
(xiv) any security within the meaning of the Securities Contract Regulation Act, 1956,
including but not limited to shares, bonds, debentures and/or any other financial instrument or asset
of any description;
(xv) any scheme which is listed for the purpose of defrauding other users including but not
limited to pyramid schemes, multi-level marketing and those schemes which are abusive, duplicate,
fraudulent and/or spam; or
(xvi) any offensive material intended for use in any sexual setting, display of sexual activity,
material relating to items intended for use in sexual activity including Products with graphic adult
language.
(xvii) any other product, item, material or service which, as per the sole and absolute
judgment of DELPHICART.COM.Online
(a) is inappropriate;
(b) is listed under the improper or wrong category of products;
(c) involves duplicate listing;
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(d) involves incorrect location or city of listing; or
(e) involves international listing.
4.1.2 The User and/or third party, listing and/or selling its Products on the
DELPHICART.COM.Online, Platform explicitly acknowledges and agrees that
DELPHICART.COM.Online has the right to remove any of the Products listed by the User and/or
third party on the DELPHICART.COM.Online Platform in the event the Product falls under any of the
above-mentioned categories, as per the sole and absolute discretion of DELPHICART.COM.Online.
4.2 Fee and Delivery Fee
4.2.2 DELPHICART.COM.Online will charge a transaction fee of 3% of the value of a transaction
per Transaction in the case of a local listing and 4% in case of Mobile and Tablets and 7% of the
value of a transaction per Transaction in the case of a national listing other than Mobile and Tablets
plus service tax ("Fee"). The above Fees/commission is subject to change from time to time and is
on the sole discretion of Company. In this regard a "Transaction" shall mean once a Product is
delivered to the User being the buyer and the User is satisfied with the Product received by it and
does not return the Product to the User being the seller.
4.2.3 In the event, in the case of a national listing, the User selling the Products shall have the
option to not pay the Seller TopUp Amount at the time of availing the Services and
DELPHICART.COM.Online shall have the right to deduct the Fee directly from remittances made by
the User buying the Products. In such cases, the Fee payable for the Services being provided by
DELPHICART.COM.Online shall be paid as per these Terms and Conditions.
4.2.4 The User selling the Products, hereby undertakes and agrees that any claim in relation to
the reconciliation of his/her account shall be raised by such User within 90 (Ninety) days from the
date of settlement of its account in accordance with these Terms and Conditions . It is hereby
clarified that any claim raised after the completion of the aforementioned 90 (ninety) day period, shall
be invalid and DELPHICART.COM shall have no liability in this regard.
4.2.5 In case of a national listing, if a User selling the Products, opts to deliver the Products
through the DELPHICART.COM Distribution Network, DELPHICART.COM shall have the right to
levy additional delivery fees as per the slab below, which will be deducted from the remittance made
by a User buying the Products, in relation to a Transaction ("Delivery Fee"):
Further, all service tax, entry tax, Octroi and other taxes shall be deducted from the remittance made
by a User being the buyer of the Product in addition to the delivery fee.
It is hereby clarified, in case of a local listing, all Products shall be delivered through the Papa’ s
DELPHICART.COM Distribution Network
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4.2.6 The aforementioned Fee and Delivery Fee terms shall not be applicable for third parties
providing the intangible Products through the DELPHICART.COM.Online Platform and the same
shall be governed by the agreement executed between such third party and DELPHICART.COM
5. RIGHTS AND OBLIGATIONS OF THE USER BEING SELLER
5.1 The User and/or third party selling the Products, shall be solely responsible for:
5.1.1 procuring and keeping all licenses, registrations, authorizations and clearances under
applicable laws valid with respect to the Products and the business carried on by the User selling the
Products, from time to time, including all municipal local, state and central registrations and permits
for safe storage of the Products within the designated area, sales tax registrations etc.
5.1.2 all statutory compliances and timely payment of all statutory dues, including and not
limited to taxes, cesses etc. relating to sale of Product by the User and/or third party being seller to
the User being buyer through the DELPHICART.COM.Online Platform/User/third party site, as and
when the dues become payable to the relevant statutory authorities.
5.1.3 the clearance of the Products from customs in case of imported Products, clearance of
Products in case of inter-state movement and timely filing of all statutory returns including sales tax
returns; obtaining sales tax assessment orders etc. at its own cost and expense (if applicable); and
5.1.4 providing standard manufacturers or seller warranty associated with the Products. The
User being seller shall issue a suitable, duly stamped, manufacturer's warranty card to the User
being buyer with the Product (if applicable).
5.2 The User hereby agrees to accept all returns of the Products (excluding intangible
Products) which are refused/not delivered to/not accepted by a User buying the Products, at the time
of delivery in accordance with the terms of Section 9 of these Terms and Conditions.
DELPHICART.COM will not charge anything for RTO/Return shipments to User. In the event the
Product is not delivered to the User buying the Product, the same shall be returned to the User being
seller. In the event of any Product returned by the User being buyer, the DELPHICART.COM shall
be entitled to refund the payment made by the Buyer and adjust it from the amount payable by
DELPHICART.COM to the User being seller. The User being seller hereby agrees that any Product
which is returned by the User being buyer shall be delivered within a period of 60 (Sixty) days from
the date of pickup of such Product from the User being seller
5.3 The User unless specifically provided for in any other agreement executed between the
User and/or third party and DELPHICART.COM.Online in relation to the Services and/or Indirect
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Services, shall comply with all these Terms and Conditions and the Policies pertaining to the use of
DELPHICART.COM.Online Platform, which are available on www. DELPHICART.COM.Online and
the same shall form part of any such agreement. In case of contradiction between agreement and
these Terms and conditions updated on website from time to time, these Terms and Conditions will
prevail over the agreement unless until stated otherwise in writing.
5.4 The User and/or third party, selling the Products acknowledges that it shall at all times
have marketable and legal ownership and title in respect of all Products offered on the
DELPHICART.COM.Online Platform and shall pass on marketable and legal ownership and title to
the User buying the Products, upon completion of a Transaction. The User and/or third party will be
the owner and all the ownership rights and property of, in and upon the Products and any other
property entrusted to DELPHICART.COM.Online and/or the authorized representative of
DELPHICART.COM for the conduct of activities under these Terms and Conditions, until transferred
to the User buying the Products, shall vest in the User selling the Products.
5.5 The User and/or third party selling the Products hereby undertakes that all Products
which would be displayed or sold through the DELPHICART.COM.Online Platform or delivered
through the DELPHICART.COM Distribution Network are allowed to be sold in India as per
applicable laws and the Products handed over to DELPHICART.COM.Online by the User for
delivery/ distribution shall at all times comply with the specifications for delivery/ distribution under
applicable laws, including without limitation the rules and regulations of the International Air
Transport Association (as applicable) and the Motor Vehicles Act, 1988 read with the applicable
rules.
5.6 The User and/or third party selling the Products hereby agrees and acknowledges that
DELPHICART.COM, shall, in relation to the Services and/or Indirect Services being provided by it in
accordance with the terms of these Terms and Conditions, have the right to collect payments from
the User's buying the Products and manage the logistics in the manner it deems appropriate, for and
on behalf of the User and/or third party selling the Products. The User hereby assigns all rights in
relation thereto.
5.7 The User and/or third party selling the Products hereby grants DELPHICART.COM and
its associates and representatives for the purposes of Services and/or Indirect Services to rendered
in accordance with these Terms and Conditions, a non-exclusive, royalty-free, sub-licensable, limited
license to use, display and reproduce the trademarks, service marks and logos and/or any other
content provided by the User to DELPHICART.COM for display on its DELPHICART.COM.Online
Platform and/or the User website. The User and/or third party hereby confirms that it has the
requisite right/permission to use the said marks, logos and/or other content as may be provided by it
to DELPHICART.COM.Online, and to grant permission to use as stated herein. Without prejudice to
the other rights available to DELPHICART.COM under these Terms and Conditions and the Policies,
or under applicable law, the User and/or third party undertakes to keep DELPHICART.COM its
affiliates and group companies, successors, assigns and its respective officers, directors and agents,
shareholders, representatives indemnified and defend and hold harmless from and against all
actions, proceedings, claims, liabilities (including statutory liability), penalties, demands and costs
(including without limitation, legal costs), awards, damages, losses and/or expenses however arising
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directly or indirectly, including but not limited to, as a result of use of the trademarks, service marks
and logos and/or other content provided by the User and/or third party to DELPHICART.COM for
display on the website of DELPHICART.COM.Online or the User and/or third party site.
5.8 The User and/or third party has necessary permissions for selling the Products online
at the discounted rate. User and/or third party also has necessary permission to publish logo of the
brands pertaining to the Products listed on the DELPHICART.COM.Online Platform (if applicable).
5.9 Goods travelled through DELPHICART.COM distribution network is covered under
transit insurance and any damage or loss to those goods will be paid by insurance company to the
seller as per the terms of Insurance company provided that all the relevant documents are provided
by the Seller
6. MODE OF PAYMENT FOR PURCHASE OF PRODUCTS BY A USER
6.1.1 A User buying a Product using the DELPHICART.COM.Online Platform may make the
payment using any of the payment methods available on the DELPHICART.COM.Online Platform. It
is hereby clarified that the cash on delivery option shall not be available to Users buying an
intangible Product such as digital content through the DELPHICART.COM.Online Platform. By
purchasing a Product using the DELPHICART.COM.Online Platform, the User authorizes
DELPHICART.COM.Online or its authorized representatives to collect, process, facilitate and remit
the payments to the User selling the Product.
6.1.2 By purchasing the Products using the DELPHICART.COM.Online Platform and authorizing
DELPHICART.COM.Online to process the payment, the User agrees, accepts and understands that
DELPHICART.COM.Online as part of its Services and/or Indirect Services, is only a facilitator
providing an electronic, automated online electronic payment, receiving payment through cash on
delivery, collection and remittance facility for the sale and purchase of the Products.
6.1.3 The User buying a Product, understands that by ordering a Product using the
DELPHICART.COM.Online Platform, the User buying the Product is entering into a binding
agreement with the User selling the Product to purchase the Product using the payment facilities
available on the DELPHICART.COM.Online Platform.
7. PAYMENT TO USER'S SELLING THEIR PRODUCTS ON THE
DELPHICART.COM.ONLINE PLATFORM
7.1 Notwithstanding anything contained in these Terms and Conditions, the User selling its
Products Pan India i.e. on national level shall be entitled to receive payments for the Products sold
through the DELPHICART.COM.Online Platform within 15 (fifteen) days from pickup of Product
subject to Product being delivered to User being buyer and same not being returned. In case of local
area deliveries, the User selling its Products shall be entitled to receive payments for the Products
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sold through the DELPHICART.COM.Online Platform within 2 (Two) days from date of delivery of
Product, subject to Product being delivered to User being buyer and same not being returned or as
per the prevailing payment policies of DELPHICART.COM.Online. The User hereby agrees that
DELPHICART.COM.Online shall be entitled to deduct the Fee in relation to each Transaction,
payable by a User to DELPHICART.COM for the Services against the payments required to be
made by DELPHICART.COM to the User for the Products sold through the
DELPHICART.COM.Online Platform. However, a User shall not be entitled to receive payments for
the Products sold through the DELPHICART.COM.Online Platform from DELPHICART.COM, if:
(i) any transaction is suspected to be or is unlawful or unenforceable, as determined by
DELPHICART.COM in its sole discretion; or
(ii) if a Transaction is not completed or any Product sold through the
DELPHICART.COM.Online Platform is returned by a User being buyer of the Product or remains
undelivered to such User being buyer of the Product; or
(iii) DELPHICART.COM.Online ceases to render the Services to a User, including for reasons
that may have been separately provided for in these Terms and Conditions or a related agreements/
Policies, whether expressly stated in these Terms and Conditions and the Policies or not.
(iv) If User has used DELPHICART.COM discount vouchers maliciously or fraudulently.
7.2 The User, selling its Products, shall at all times, be liable to pay and shall pay all applicable
taxes (including any applicable withholding taxes) in relation to all sales of the Products made
through the DELPHICART.COM.Online Platform by way of utilizing the Services. The User listing the
Products for sale of the Products Pan India i.e. national listing shall provide an all-inclusive price for
the Products and in the case a User is listing the Products for local listing only, shall provide a price
that is approved by DELPHICART.COM, for display on the DELPHICART.COM.Online Platform,
including all taxes, regulatory payments, service charges and other Transaction related charges.
7.3 All payments required to be paid by DELPHICART.COM to the User for the sale of a
Product under these Terms and Conditions and the Policies shall immediately be suspended till such
time as DELPHICART.COM deems fit in its sole discretion, in the event that such User commits any
fraud or violates any law or legal requirement or breaches these Terms and Conditions or any of the
applicable Policies.
7.4 The User selling its Products accepts and confirms that the account reconciliation and
payment mechanism offered by DELPHICART.COM is fair and adequate for sale of the Products
through the DELPHICART.COM.Online Platform.
7.5 The aforementioned payment terms for Users selling the Products shall not be applicable
for third parties providing the intangible Products through the DELPHICART.COM.Online Platform
and the same shall be governed by the agreement executed between such third party and
DELPHICART.COM.
8. DELIVERY & SHIPPING OF PRODUCTS TO USERS
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8.1 The User being seller has the option of delivering the Products on its own or availing the
services of DELPHICART.COM in relation to delivery by the logistic partner(s) of
DELPHICART.COM as per the delivery and shipping policy of the Products specified below. It is
hereby clarified that in the event the User opts for availing the services of DELPHICART.COM in
relation to delivery, a delivery charge as specified on the DELPHICART.COM.Online Platform may
be payable by the User buying a Product on account of delivery of the Product by
DELPHICART.COM ("Delivery Charge").
8.2 It is hereby clarified that provisions of Section 8.1 shall not be applicable for intangible
Products purchased by the User and the delivery of such intangible Products shall be in accordance
with Section 3.3.2 above.
8.3 Delivery locations:
DELPHICART.COM ships Product(s) to most locations within India. For logistical reasons, we are
unable to deliver to some locations which are unserviceable. These locations keep on changing and
depend on serviceability by our logistics partners. DELPHICART.COM does not deliver items
internationally. The User buying the Products will be able to make purchases on the
DELPHICART.COM.Online Platform from anywhere in the world, however the delivery address
should be in India.
8.4 Delivery time:
All Product(s) purchased through the DELPHICART.COM.Online Platform or any other portal or
through voice/mobile /email/sms etc. are collectively termed as DELPHICART.COM.Online orders.
All DELPHICART.COM.Online orders will be shipped to the User buying a Product in accordance
with the terms of these Term and Conditions.
In the case of local area deliveries, as specified on the DELPHICART.COM.Online Platform, the
Product(s) shall be shipped the next day from the time of successful placement of order by a Buyer
subject to the availability of the Product with the User selling the Products. In case of national
deliveries, outside the local area deliveries, as specified on the DELPHICART.COM.Online Platform,
the Product(s) will be shipped and delivered to the User buying the Products, within 12 (Twelve)
working days of placing the order, depending on the availability of the Product with the User, selling
the Products and serviceability of delivery location. In some cases it may take more than 12 (Twelve)
working days, due to the geographical location of the User buying the Product.
8.5 Delivery Charges:
DELPHICART.COM usually provides free local delivery to Users buying a Product above 500 INR
on all orders. If any delivery fee is charged from the Buyer this will specifically be indication to the
Users buying a Product while the Users buying a Product, places the order or later or through any
mode of communication. If delivery charge is conveyed after placing the order by the Users buying a
Product, the order will be shipped only after receiving written confirmation from the Users buying a
Product. A User buying a Product, hereby agrees that in event the value of the Product is less than
INR 500, DELPHICART.COM.Online shall be entitled to charge INR 50 (Rupees 50 Five) per such
Product.
8.6 Failure to receive order:
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The logistics partner(s) of DELPHICART.COM shall make all reasonable efforts to deliver the
Products ordered by the User buying the Product, at the address communicated by it at the time of
placement of the order. However, if the User buying the Product is not able to take delivery of the
Product, the same would be returned back to the User selling the Product. In the event, the User
buying the Product requests DELPHICART.COM to resend the Product(s), the same would be
resent only if the Product is available with the User selling the Product. In case of such an event, the
User selling the Product may at its discretion levy additional delivery charges. In the event, the User
selling the Product is unable to send/ resend the Product due to its non-availability with the User
selling the Product, the amount/ price paid for the Product by the User selling the Product shall be
reversed to the User buying the Product account where payment has been made through payment
gateways. No such refund due to non -deliverability will be applicable to orders placed with cash on
delivery options.
8.7 Part Delivery: DELPHICART.COM may dispatch the ordered Product(s) in separate
parcels and on different dates.
8.8 Delivery for Cash on Delivery Orders: All cash on delivery order payments have to be
made at the time of order delivery to our logistics partner. The Product(s) would be handed over to
the User buying the Products only after receipt of the payment for the Product(s).
8.9 Order Tracking: DELPHICART.COM will make best efforts to keep the User buying the
Products informed about its order. However, the User buying the Products can also contact the
customer care center of DELPHICART.COM to enquire about the status of its order.
10. INDEMNITY
10.1 A User, selling its Products on the DELPHICART.COM.Online Platform, shall keep
DELPHICART.COM, its affiliates and group companies, successors, assigns and its respective
officers, directors and agents, shareholders, representatives indemnified and defend and hold
harmless from and against all actions, proceedings, claims, liabilities (including statutory liability),
penalties, demands and costs (including without limitation, legal costs), awards, damages, losses
and/or expenses however arising directly or indirectly, including but not limited to, as a result of:
(i) breach or non-performance by the User of any of its undertakings, warranties, covenants,
declarations or obligations under these Terms and Conditions; or
(ii) any claim or proceeding brought by any of the customer of the Products or any other
person against DELPHICART.COM in respect of any Products or Transaction on the
DELPHICART.COM.Online Platform, whether or not such complaint was settled by the User who
sold the Product or was an unsettled claim; or
(iii) any negligent act or omission or default or misconduct or fraud of the User or its agents or
its customers; or
(iv) any hacking or lapse in security of the DELPHICART.COM.Online Platform or the data on
the DELPHICART.COM.Online Platform; or
(v) any act, deed, omission or non-performance on the part of the User which renders the
Transaction conducted through the DELPHICART.COM.Online Platform invalid.
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10.2 The indemnities provided herein and provisions making reference to the indemnities shall
survive the termination of these Terms and Conditions and the Policies.
10.3 The provisions of Section 10 shall not be applicable for third parties providing the
intangible Products through the DELPHICART.COM.Online Platform and the same shall be
governed by the agreement executed between such third party and DELPHICART.COM.
11. LIMITATION OF LIABILITY
11.1 Notwithstanding anything stated under these Terms and Conditions and the Policies, in
the unlikely and rare event, of DELPHICART.COM being liable to a User selling its Products, the
aggregate liability of DELPHICART.COM from any cause whatsoever shall not in any event exceed
sum equivalent to the Fee of a single, most recent transaction of such User in question or the
amount due to such User, as appearing on the account statement, after reconciliation, whichever is
lower.
11.2 Notwithstanding anything stated under these Terms and Conditions and the Policies, in
the unlikely and rare event, of DELPHICART.COM being liable to a User buying the Products, the
aggregate liability of DELPHICART.COM from any cause whatsoever shall not in any event exceed
an amount equivalent to the payment made by such User in relation to the Transaction under which
such claim has been made.
11.3 The provisions of Section 11 shall not be applicable for third parties providing the
intangible Products through the DELPHICART.COM.Online Platform and the same shall be
governed by the agreement executed between such third party and DELPHICART.COM.
12. DISCLAIMER OF WARRANTIES AND LIABILITIES
12.1 It is hereby clarified that all Products or services made available to a User through the
DELPHICART.COM.Online Platform are provided on an 'as is' and 'as available' basis, without any
representations and warranties, express or implied by DELPHICART.COM. does not make any
representations pertaining to the information, content, Products or services included on or otherwise
made available to a User through the DELPHICART.COM.Online Platform.
13. INTELLECTUAL PROPERTY
13.1 The User, where applicable, hereby grants DELPHICART.COM and its associates and
representatives for the purposes of these Terms and Conditions, a non-exclusive, royalty-free, sub-
licensable, limited license to use, display and reproduce the trademarks, service marks and logos of
a User, selling its Products on the DELPHICART.COM.Online Platform. The User, where applicable,
hereby confirms that such User has the right to use the said marks and logos and to grant
permission to use as stated herein. Such User shall retain all intellectual property rights in such
marks.
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13.2 All co-promotion and sale promotion for the Products shall be as per separate terms and
conditions agreed between DELPHICART.COM and the User's in writing.
13.3 Nothing contained herein shall authorize a User to use, display or exploit the intellectual
property rights of DELPHICART.COM. without the prior written consent of DELPHICART.COM. The
User, selling its Products on the DELPHICART.COM.Online Platform shall have the right to state
that Products are available on DELPHICART.COM.Online Platform at its offline stores and other
promotional and advertisement initiatives for the Products.
14. CONFIDENTIALITY
14.1 The User, where applicable, shall keep all the information pertaining to the Services
including but not limited to the customer data and the transactions on the
DELPHICART.COM.Online Platform ("Confidential Information"), confidential and shall not be
disclosed to any person other than its officers (to the extent necessary to consummate the
transaction contemplated hereby) without the prior written consent of DELPHICART.COM.
14.2 Confidential Information shall mean all the information of a confidential nature disclosed
(whether in writing, verbally or by any other means and whether directly or indirectly) by
DELPHICART.COM to a User whether before or after the date of these Terms and Conditions. The
User, where applicable, shall not, during the pendency of these Terms and Conditions, or at any
time after these Terms and Conditions and the Policies expire or terminate, divulge or use any
Confidential Information for the benefit of any other person, corporation, partnership, proprietorship,
association, or other entity, nor will the User, directly or indirectly permit the disclosure of any
Confidential Information or aid any third party to imitate any Confidential Information.
15. TERMINATION
15.1 DELPHICART.COM may terminate these Terms and Conditions and the Policies and/or
the Services and/or Indirect Services hereunder for any reason including for reasons of breach of
these Terms and Conditions, or any of the Policies on the DELPHICART.COM.Online Platform or
any other agreement between DELPHICART.COM and the User in relation to the
DELPHICART.COM.Online Platform. The User's sole right to terminate these Terms and Conditions
and the Policies is by not using the DELPHICART.COM.Online Platform and deleting its account
with DELPHICART.COM.
15.2 The provisions of Section 15 shall not be applicable for third parties providing the
intangible Products through the DELPHICART.COM.Online Platform and the same shall be
governed by the agreement executed between such third party and DELPHICART.COM.
16. CONSEQUENCES OF TERMINATION:
16.1 Termination shall not affect any liabilities incurred by a User prior to the termination or for
acts performed during the pendency of these Terms and Conditions and the Policies which may
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result in a dispute post-termination of these Terms and Conditions, nor any provision expressed to
survive or to be effective on termination and the obligations set out in this Section shall remain in full
force and effect notwithstanding termination. DELPHICART.COM and the User (where applicable)
availing the Services provided by DELPHICART.COM, shall undertake to settle all outstanding dues
to arising out of these Terms and Conditions and the Policies within 30 (Thirty) days of the
termination taking effect.
16.2 All materials, documentation, instruction manuals, guidelines, letters and writings and
other materials issued by DELPHICART.COM from time to time in respect of these Terms and
Conditions, whether in respect of the utilization of the payment gateway or otherwise shall be
returned immediately to DELPHICART.COM.
16.3 The provisions of Section 16 shall not be applicable for third parties providing the
intangible Products through the DELPHICART.COM.Online Platform and the same shall be
governed by the agreement executed between such third party and DELPHICART.COM.Online
17. GENERAL PROVISIONS:
17.1 Anti-bribery and anti-corruption policy: DELPHICART.COM and the User selling the
Products, agree to conduct all their dealings in an ethical manner and with the highest business
standards and best industry practice. The User selling the Products, agrees to comply with the Anti-
Bribery and Anti-Corruption Policy of DELPHICART.COM and adopt appropriate processes to
prevent offering any illegal gratification in the form of bribes or gifts either in cash or in kind in the
course of all dealings with or any other third parties for the purpose of these Terms and Conditions.
Any instances of such violations will be viewed in a serious manner and DELPHICART.COM
reserves the right to take all appropriate actions or remedies as may be required under the
circumstances. The User selling the Products, further agrees that the User shall provide all possible
assistance to DELPHICART.COM, in order to investigate any possible instances of unethical
behavior or business conduct violations by an employee, agent, staff or representative of such User.
17.2 No agency: These Terms and Conditions and Policies constitute a principal-to-principal
relationship between DELPHICART.COM and the User's selling their Products and do not attempt to
create any employee-employer or agency relationship. The Services and/or Indirect Services are
being rendered by DELPHICART.COM as an independent entity and nothing contained herein shall
be deemed to create any association, partnership, joint venture or relationship of principal and agent
or master and servant, or employer and employee between DELPHICART.COM and the User hereto
or any affiliates or subsidiaries thereof or to provide either DELPHICART.COM or the User with the
right, power or authority, whether express or implied to create any such duty or obligation on behalf
of the other party, i.e. either DELPHICART.COM or the User.
17.3 Publicity: All joint publicity initiatives shall be subject to separate marketing initiative
contracts to be executed between DELPHICART.COM and User, as may be applicable.
DELPHICART.COM at all times shall have the right to use the name and/or trademark/logo of the
User's selling their Products in its sales or marketing publication or advertisement to communicate
the brands/ Products available on the DELPHICART.COM.Online Platform in the context of these
Terms of Use.
17.4 Assignments: DELPHICART.COM may assign, in whole or in part, the benefits or
obligations of these Terms and Conditions and the Policies to its associates of affiliates of other
group company, or any other company, in circumstances including but not limited to pursuant to a
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restructuring or re-organization or demerger of its organization or operations causing a change in
management or something of the nature. DELPHICART.COM shall not require approval or consent
of the User, it can at its discretion provide an intimation of such assignment to the User. However,
the User shall not assign, in whole or in part, the benefits or obligations of these Terms and
Conditions, without the prior written permission of DELPHICART.COM.
17.5 Force Majeure: DELPHICART.COM shall not be liable for its failure to perform under
these Terms and Conditions and the Policies as a result of occurrence of any force majeure events
like acts of God, fire, wars, sabotage, civil unrest, labour unrest, action of statutory authorities or
local or central governments, change in laws, rules and regulations, affecting the performance of
DELPHICART.COM.Online, payment gateways or the logistic support partner.
17.6 Governing Law, Settlement of Disputes and Jurisdiction: Any dispute or claim relating to
it, its enforceability or its termination under these Terms and Conditions and the Policies shall be
governed by the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed by
DELPHICART.COM. The arbitration proceedings shall be held in English language at Chennai,
Tamil Nadu State. The courts at Chennai shall have exclusive jurisdiction over any disputes relating
to the subject matter herein
17.7 Waiver: Unless otherwise expressly stated, failure to exercise or delay in exercising a
right or remedy, hereunder shall not constitute a waiver of the right or remedy or a waiver of any
other rights or remedies, and no single or partial exercise of any right or remedy, hereunder shall
prevent any further exercise of the right or remedy or the exercise of any other right or remedy.
17.8 Survival of Provisions: The terms and provisions of these Terms and Conditions, by their
nature and content are intended to survive the performance hereof by any or all Parties hereto shall
so survive termination.
17.9 Severability: If any provision, hereunder becomes, in whole or in part, invalid or
unenforceable but would be valid or enforceable if some part of that provision was deleted, that
provision shall apply with such deletions as may be necessary to make it valid. If any court/tribunal
of competent jurisdiction holds any of the provisions, hereunder unlawful or otherwise ineffective, the
remainder shall remain in full force and the unlawful or otherwise ineffective provision shall be
substituted by a new provision reflecting the intent of the provision so substituted.
17.10 Non-Solicitation: The User warrants that it shall not directly or indirectly solicit for
employment, nor offer employment to, nor enter into any contract of services with any person
employed by DELPHICART.COM.
17.11 Non-Exclusivity: It is agreed and clarified that the arrangement set out by these Terms
and Conditions and the Policies between DELPHICART.COM.Online and the User is on a non-
exclusive basis.
17.12 Notices: All notices, requests, demands, waivers and other communications required or
permitted to be given hereunder shall be DELPHICART.COM, if to DELPHICART.COM if to User, it
shall be to the address registered with DELPHICART.COM.
17.13 Amendment: These Terms and Conditions and Policies may be varied, amended or
modified by DELPHICART.COM at any time. The last amended version shall be available on the
DELPHICART.COM.Online Platform at all times.
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